+ How do I select for pick up? On the product listings, sellers will include information about pick up and/or doorstep delivery. This information is show as check box with drop down. Please click on your preferred site and day in the drop down. If you have questions, we encourage you to contact the seller directly.
+ If my preferred site and day are not listed in the drop down - does that mean I can't get that product at that location? Probably. However we always encourage you to reach out to the seller directly. They may be able to deliver to your home or to you preferred pick-up location.
+ What time is the pick-up time in NE Mpls at FOOD BUILDING? Customers can drive thru anytime between 11AM and Noon on Saturday. More info >>
+ What time is the pick-up time in Linden HIlls (South Mpls)? Customers can drive thru anytime between 11Am and Noon on Sunday. More info >>
+ Can I only get items from FOOD BUILDING sellers at FOOD BUILDING? Items are available at both pick-up locations.
+ Do the products change from week to week? Yes, our sellers are constantly outdoing themselves. Plus, as the season changes so must our farmers. And like any small business - sellers need to take time off. If you don't see what you are looking for - email libby@frankandernie.com and let her know.
+ If this is like a farmers' market - why do you have out-of-season produce and fruits? Our innovative market model features BrightSide Produce, a 501C3 organization that works to eliminate hunger in Twin Cities food deserts. They source from the same growers and distributors that your local food cooperative does.
+ I have questions. Who do I contact? If you have concerns with your purchase or would like to know more about products - please reach out to the sellers directly. If you have questions about our drive-thru pick-up or the site itself - please email libby@frankandernie.com.
+ How do I contact the seller? The sellers name and logo are located just below the product title on the product listing. Click on that image or name, and you'll come to the seller's profile page. Each profile page has the seller's email address. Profile pages may include social media and website, as well.
+ Are all your sellers from Minnesota? Yes, unless they are from Wisconsin.
+ Are all your sellers small businesses? Yes, most of our sellers have fewer than 5 employees, and many more are part-time food makers and farmers.
+ Is F&E local? Yes, it is woman-owned and Saint Paul operated by the same person who manages the Linden Hills Farmers' Market in South Mpls.
+ Are all the products really direct? Yes, F&E simply provides the website for sellers to list their products. Our operational dollars come from commission on sales, and that is only 5.6% per sale. More info >>
